Track Your Order
Once your order has been shipped, we’ll send you a confirmation email containing your tracking number and a link to monitor its progress. Tracking allows you to see exactly where your package is and estimate its arrival date.
To track your order, simply click the tracking link provided in the email, or copy the tracking number and paste it into the courier’s official website. This will give you real-time updates on the status of your delivery.
Please keep in mind that tracking information may take a few hours to become available after your order is dispatched. In some cases, international shipments can take several days to show movement due to customs processing and transit time.
If you have not received your tracking information within the expected timeframe, or if the tracking link does not work, please contact us at heramoon@outlook.com with your order number, and we will investigate for you right away.
We want your shopping experience to be as smooth and transparent as possible, and we’re here to help if you need any assistance along the way.