Terms Of Service
Welcome to heramoon. These Terms of Service govern your use of our website and the purchase of products from our online store. By placing an order or accessing our site, you agree to be bound by these terms.
1. General Information
heramoonis a brand specializing in women’s apparel and accessories, including T-shirts, dresses, earrings, and necklaces. Our store was established in 2020 and serves customers worldwide.
2. Orders and Payment
All orders are subject to availability and confirmation of the price at the time of purchase. We reserve the right to refuse or cancel any order for reasons such as stock unavailability, errors in pricing, or payment issues. Payment must be completed before an order is processed.
3. Shipping and Delivery
We aim to ship orders within the stated processing time. Delivery times may vary depending on your location and chosen shipping method. Once your order is shipped, you will receive a tracking number via email. We are not responsible for delays caused by customs or events outside our control.
4. Returns and Refunds
Our return policy allows eligible items to be returned within a specified period, provided they are unused, in original packaging, and accompanied by proof of purchase. Refunds will be issued to the original payment method once the returned item is received and inspected. Please review our separate Returns & Exchanges page for full details.
5. Intellectual Property
All content on the heramoonwebsite, including images, text, logos, and designs, is the property of heramoonand protected by copyright and trademark laws. Unauthorized use is prohibited.
6. Limitation of Liability
We strive to provide accurate product descriptions and images, but slight variations in color, size, or design may occur. heramoonis not liable for any indirect or consequential damages arising from the use of our products or website.
7. Changes to Terms
We may update these Terms of Service at any time without prior notice. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised terms.
8. Governing Law
These terms shall be governed by and interpreted in accordance with the laws applicable in our country of operation.
If you have any questions regarding these Terms of Service, please contact us at heramoon@outlook.com.